Help! My laptop is being held hostage by a trojan virus!?

I bought Kaspersky antivirus spyware; however it could not detect the trojan after running the full scan. Is there a program that I can download that will get rid of the virus. It is making my computer run slow, and an adware keeps popping up requesting me to download the software to get rid of the trojan. I find it hard to believe that a trojan would offer the solution to get rid of itself. I have tried AVG, to no avail..nothing seems to be able to catch this malware. Someone please help. Ah, note: I am not that computer literate so opening up this or that to run this or that won't work for me. Thanks

Help! My laptop is being held hostage by a trojan virus!?windows

eScan Internet Security Suite (3 user, 1 year) with eConceal Firewall FREE

Viruses:

http://www.eset.com/onlinescan/ - Free online scan

http://www.free-av.com/ - Installable free antivirus

Spyware:

http://www.ewido.net/en/ - Free online scan

http://free.grisoft.com/doc/download-fre... - Installable free antispyware

http://www.safer-networking.org/en/mirro... - Installable free antispyware

http://www.superantispyware.com/ - Installable free antispyware

Firewall:

http://www.zonealarm.com/store/content/c...

Others:

http://www.nanoscan.com/as/index/ - Free online malware scan

http://www.prevx.com/freescan.asp - .exe scanner (not online but no install)

Try the eset online scan (if fails get the trial) and it will detect and remove all viruses. If it finds nothing, you don't have a virus but you have spyware. Try the ewido online scan and then AVG antispyware (not antivirus)

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Help! My laptop is being held hostage by a trojan virus!?

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